Welcome to La Sara Stay. By accessing our website, making a reservation, or using any of our services, you agree to follow the terms described here. These terms ensure a smooth, respectful, and safe experience for all guests who interact with our hotel or online platform.
When you use our website, you agree that the information provided—such as room details, images, rates, and policies—is for personal use and booking-related purposes only. You also agree not to misuse the website by attempting to harm its functionality, copy content without permission, or engage in any unlawful activity.
By making a reservation, you confirm that all personal and payment details shared with us are accurate. Bookings depend on availability, and La Sara Stay may cancel or adjust reservations if incorrect information is provided or if payments are incomplete. Guests are responsible for reviewing the booking details and ensuring they match their requirements.
During your stay, you agree to follow all hotel rules, including check-in procedures, safety guidelines, and conduct expectations. Guests are responsible for their behavior and any damage caused to hotel property. Personal belongings should be kept secure, and the hotel is not responsible for items lost due to negligence.
Room rates, taxes, and policies may change based on season, availability, or promotional offers. La Sara Stay may update prices or modify hotel policies at any time, and such changes will be reflected on the website or shared during booking confirmation. Guests are encouraged to review the final details before completing a reservation.
Cancellations and refunds depend on the terms provided at the time of booking. Some rates may be non-refundable, while others may offer flexible cancellation windows. Refunds, where applicable, will be processed according to those specific conditions. Guests are responsible for understanding the cancellation policy before confirming a reservation.
Our website and hotel services may rely on third-party platforms, such as payment gateways or booking partners. While we try to ensure everything works smoothly, La Sara Stay cannot be held responsible for problems caused by external service providers. Any technical issues beyond our control may affect availability or service quality.
La Sara Stay is not liable for indirect losses, technical disruptions, or situations outside our control that may affect your use of our website or your stay. Our responsibility is limited to the amount you paid for your booking. We aim to provide reliable services but cannot guarantee uninterrupted access at all times.
We handle your personal information according to our Privacy Notice, which explains what data we collect and how we use it. By continuing to use our services, you consent to our data practices and agree to review updates as needed. Protecting your information remains a core priority for us.
La Sara Stay may update or modify these Terms of Service from time to time. Continued use of our website or services means you accept the updated terms. If you have any questions regarding these terms, you are welcome to contact our support team through the details provided on our website.